Privacy Policy and Terms of Use

Definitions

In this Policy

 

Customer means any person or entity who engages Vudoo for subscription, professional and related services.

 

Covered Person means any Customer ( where the context requires ) and any employee, contractor or agent of a Customer of Vudoo

 

Vudoo means Vudoo Pty Ltd of 107/1 Silver Street Collingwood, Victoria, Australia

 

Information means any information provided by a Customer or a Covered Person to Vudoo, including without limitation Personal Information.

 

Personal Information means information whether recorded in a material form about a natural person whose identity is apparent, or can reasonably be ascertained, from the Information.

 

Privacy Policy

Vudoo’s General Commitment to protect and respect Privacy

This Privacy Policy is published on our website for the benefit of Customers and Covered Persons and to make Customers and Covered Persons aware of our Privacy Policies.

 

Use of Information

Vudoo in the course of its business and in particular in communicating with Customers will receive Information from Customers and Covered Persons. Vudoo currently only collects the information for the purpose of its internal business records, but may in the future use the information to directly interact with Customers for the purpose of marketing and providing information to Customers.

 

Vudoo will at all times assume:

 

That Information supplied may contain Personal Information.

That the parties listed in the Information have consented to direct communications from Vudoo.

That the provider of the Information has itself complied with its obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

 

If Vudoo commences direct marketing to Customers it will include a means by which Customers may opt out of receiving further marketing information.

 

Vudoo will not use Information except as required

Vudoo does not share Information provided to it by a Customer or a Covered Person with other organisations unless:

 

It is given express consent; or

Where sharing is otherwise required or permitted by law.

 

Vudoo will only use Information provided for the purposes of fulfilling its obligations to the Customer or Covered Person that supplied the information. If Vudoo agrees to and a Customer chooses to access their own Customer information through Vudoo’s website ( “the Vudoo Platform” ), such as account and user information, analytics data  and the like, use of the Vudoo Platform could increase the potential for security breaches.

 

Protection of Information

Vudoo will take reasonable organisational, technical, logical and physical security measures to protect Information, and will comply with national and local laws and regulations pertaining to data collection and use. Due to the nature of the internet Vudoo cannot guarantee the security of any information on or transmitted over the internet. Vudoo will from time to time update this Privacy Policy and Terms of Use to reflect changes in laws, the storage and transmission of data and Vudoo’s practices.

 

Vudoo keeps the Information provided to it for as long as it is required for the specified task or as required by law. Vudoo will use Information only in ways that are compatible with the purposes for which it was collected or subsequently authorised by the Covered Person. Vudoo will only collect and store Personal Information where there is a business requirement to fulfil the purpose of the request and will retain such information no longer than appropriate to fulfil the purpose of the request.

 

Vudoo will ensure all Vudoo staff, contractors and agents understand and agree to Vudoo’s Privacy Policy and will inform the Customer or Covered Person where it becomes aware of a breach by it of this Privacy Policy.

 

Access to Information & Complaints

Vudoo will allow Customers and Covered Persons access to Information on written request, subject to proof of identity. Vudoo will promptly action any reasonable written request to update or correct any Information.

 

If a Customer or a Covered Person has a complaint concerning Vudoo’s collection or handling of information then the complaint must be directed to Vudoo management ( email address: admin@vudoo.com ) in the first instance and it will be responded to within 45 days ( “the Response” ). If the Customer or Covered Person is not satisfied with the Response then they will have the right to have the complaint reviewed by the Privacy Commissioner and the Response will provide details of how to make application for review.

 

User Conduct

All users of Vudoo’s website and in particular the portal, including any use of the features and tools within it, agree not to post or otherwise submit any Information that either causes any harm to any person or that is illegal or otherwise unlawful, including without limitation any hateful, harassing, pornographic, morally offensive, racist, criminal, obscene, defamatory or may encourage conduct that would be considered a criminal offence or give rise to civil liability.

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